Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical shipping timeframe for furniture items?
Standard furniture delivery typically takes 7-14 business days. You will receive a tracking number and a scheduled delivery window via email once your order leaves our warehouse.
Do you offer international shipping?
Currently, SA Living ships exclusively within the continental United States and Canada to ensure the safety and integrity of our larger home decor items during transit.
What is your return policy for home decor?
We offer a 30-day return policy for most items in their original packaging. Please note that a 15% restocking fee may apply to large furniture pieces, and shipping costs are non-refundable.
Are your wood products sustainably sourced?
Yes, SA Living is committed to sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger purchases.
How do I care for my SA Living textiles?
Each product comes with a specific care label. Generally, we recommend professional cleaning for our wool rugs and a gentle, cold machine wash for our cotton throw pillows and linens.